Shipping policy

Shipping & Return Policy

Welcome to Evax Store. We are committed to providing a smooth shopping experience for our customers.

Shipping Policy

Order Processing

  • All orders are processed within 1–2 business days after payment confirmation.

  • Orders are not shipped or delivered on weekends or public holidays.

Delivery Time

  • Estimated delivery time is 7 business days from the date of shipment.

  • Delivery times may vary depending on your location and unforeseen circumstances such as weather conditions, courier delays, or public holidays.

Shipping Confirmation

  • Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Return Policy

5-Day Return Policy

We offer a 5-day return policy. You have 5 days from the date of receiving your order to request a return.

Return Eligibility

To qualify for a return:

  • The item must be unused and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned:

  • Items damaged due to misuse or improper handling.

  • Products marked as final sale or non-returnable.

Refund Process

  • After receiving and inspecting the returned item, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to the original payment method within 5–10 business days.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Evax Store
Email: evaxstore24@gmail.com